Comments on: Kindle 3

By: thedave

thedave — Wed, 03 Nov 2010 23:28:42 +0000

Confirmed! Fixed in 3.0.3, currently a prerelease version.

Get the latest update from http://www.amazon.com/gp/help/customer/display.html/ref=hp_navbox_top_kindlelgi?nodeId=200529700

By: Billy

Billy — Tue, 02 Nov 2010 03:14:15 +0000

I just upgraded to 3.0.3 and what do you know it totally works!

*AWESOME*

I have to say Amazon really came through on this, although they’ve known about it for a while..

UPGRADE NOW!!! 🙂

By: thedave

thedave — Thu, 21 Oct 2010 19:20:24 +0000

In reply to Tim. Hey Tim, that's good to know. I'll try it out as soon as I have the chance.

By: Tim

Tim — Thu, 21 Oct 2010 11:24:01 +0000

I have been having this problem because at home I too use different DNS and gateway addresses. I checked today and Amazon are offering an early preview of v3.0.3 software for the Kindle 3. I’ve upgraded and my WiFi connection now works fine.

By: Billy

Billy — Tue, 19 Oct 2010 23:38:36 +0000

Obviously I wasn’t satisfied with their first response so I wrote them again, and here’s what I got back..

—

Thanks for writing about DHCP server settings.

We are currently, working hard to improve the networking issues and to make the Kindle more user friendly with updates being released at the appropriate time. We have not set an date when the next update would be released.

Customer feedback like yours helps us continue to improve the service we provide, and we’re glad you took time to write to us. The Kindle Team will carefully review your suggestions.

I’ll make sure your feedback is passed on to the Kindle development team.

Thanks for taking the time to write to us. We look forward to seeing you again soon.

—

Guess that’s better than before, but we’ll have to keep on them if we hope to ever get this fixed..

By: Billy

Billy — Mon, 18 Oct 2010 16:33:56 +0000

So Amazon wrote back:

—
Hello,

Thanks for writing about the DNS and namesever issue you are facing. We have no further comment.

Customer feedback like yours helps us continue to improve the service we provide, and we’re glad you took time to write to us. The Kindle Team will carefully review your comment.

Thanks for your interest in Kindle.

Did I solve your problem?
—

Wow, that’s real helpful so I’m going to say NO!

Everyone else get about the same response?

You know, I think I’m going to write them every day with the same message until I actually get something a bit more helpful..

By: Billy

Billy — Sun, 17 Oct 2010 20:56:06 +0000

I’m having the exact same problem, and here I thought it was something wrong with my wireless setup! NOPE!

After setting my wireless up for OPEN then sniffing it I saw the strange DNS queries, then I looked at my Firewall logs and saw what it was doing which was completely wrong and led me here..

The stack is so broken in fact that it won’t work with static addressing using an internal or external nameserver, it *HAS* to use DHCP in order to function!

Come on Amazon, this was is a little Linux box, did you really have to cripple it that much?

So, the only work around I’ve found was to enter an external nameserver in my DHCP scope, once you do that it works great, but of course then you’ve just broken the rest of your network! 🙁

Get it together Amazon and fix this!

By: thedave

thedave — Mon, 04 Oct 2010 18:34:16 +0000

Lisa,

http://www.kindle.com/

Amazon.com normally doesn’t deliver to Canada, but they do for the Kindle. I preordered, but it arrived here in Kelowna in two business days after it shipped, hard to argue with that.

By: Lisa

Lisa — Mon, 04 Oct 2010 18:29:50 +0000

where did you buy the kindle?

By: thedave

thedave — Sat, 02 Oct 2010 07:13:28 +0000

You might not even need a separate DHCP scope if your DHCP server can assign (or override) DHCP options on a per-MAC address basis.

Microsoft DHCP can do this effortlessly if you assign a static IP to the Kindle.