Comments on: Santrex.net – Worst hosting company on the planet?

By: Shawn

Shawn — Wed, 28 Nov 2012 20:44:33 +0000

See this for my experience

http://www.wildcatsclan.net/santrex-sucks.html

Read bottom up.

By: thedave

thedave — Tue, 26 Jun 2012 19:36:04 +0000

In reply to ajik gokhle. I've worked with a number of UK companies that are absolutely fantastic! Santrex just isn't one of them.

By: ajik gokhle

ajik gokhle — Tue, 26 Jun 2012 17:56:12 +0000

santrex is worst web hosting company. you know this is problem with all UK company. they sell products but fail to provide service and support. I made my mind never trust UK service providers they sucks

By: Peter

Peter — Thu, 08 Mar 2012 20:47:36 +0000

So true had the same experience santrex.net is the worst company ,poor customer service .

Allways down and non responsive customer service .

Lost money

By: Ali Al-Attiyah

Ali Al-Attiyah — Thu, 12 Jan 2012 20:46:02 +0000

Personally I’ve been a customer with Santrex for over 3 years and faced about 3-4 Downtime. One of them I lost all my data and this is nothing to do with Santrex since Santrex can not guarantee any data being intact, and in worst cases that data was lost. Kindly read their TOS; http://www.santrex.net/termsofservice.php you will find

4. santrex.net is not responsible for any damages your business may suffer. santrex.net does not make implied or written warranties for any of our services. santrex.net denies any warranty or merchantability for a specific purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by santrex.net.

Also note that Santrex compensation is given as double the downtime caused.

Kindly don’t spread the wrong words, they have changed alot since they started.

By: Adrian A.

Adrian A. — Sat, 05 Nov 2011 20:17:33 +0000

Hello,

Santrex is a scam, this is what they did to me:

http://www.webhostingtalk.com/showthread.php?t=1096279

Regards

By: thedave

thedave — Wed, 19 Oct 2011 20:05:32 +0000

In reply to JK.

Sure I can… I’ve never had a company lose 100% of data without so much as a refund offer. That’s up there, especially since its reported happened to other users in separate instances.

It’s not like they’re super cheap either, vs the other options. Comparable, but not cheaper enough for it to matter.

By: JK

JK — Wed, 19 Oct 2011 19:59:36 +0000

I been a customer with Santrex for more than a year (since June 2010) Had issue 2-3 times 🙂 but u can’t call its the worst 😛

By: Rick

Rick — Fri, 12 Aug 2011 02:35:48 +0000

The real reason could be that Santrex hosts hackers. On July 27th, 30th, August 1st, 10th and 11th, servers they host were used in attacks on our servers – over 500,000 attempted email logins (dictionary attacks), port scans and more. I would recommend blocking their IP range from your servers.

By: Ivan Ivanov

Ivan Ivanov — Mon, 16 May 2011 10:51:23 +0000

Hello, first of all I am not a staff in ANY hosting companies. as you will see I do not promote.
I just want to warn you about the “services” that hosting company named SANTREX offered me. They are fooling people
with their low prizes. They have the most incompitent support I’ve ever seen( that mean they are absolute idiots ).
Here is a log of the messages we were sending since the FIRST error occured … they were 2 errors and from 1 month VPS payed
we got one FINGER .. stick in a very tiny place… First the VPS was cutting the Internet and every 20min it turned off the internet
for 2-3 … like DDoS. Then they ‘moved’ us to other country. There was a ‘fine’ 3mbps connection without stop. Then the machine fucked up
some HDD drive problem .. it was lagging and so. For 3 weeks NO SUPPORT. See our chat and look the dates in the messages.
Right after they feel the threat that I will spread how they were fooling me , they started to respond REALLY FAST? Why ? It was
too late. Now ALL users that think of using of SANTREX ‘services’ BE AWARE ! They will fool YOU too !
Here is a screenshot of my ‘conversation to their support’ ..
http://goo.gl/q1GSA

AT ALL DO NOT USE SANTREX. YOU WILL WASTE YOUR MONEY !
I am not hosting promoter , I am just user trying to help you not to get fooled !