My three favourite letters: RMA

Posted on January 18, 2008 by Dave

Welp, my iPod Touch is going back. Apparently it’s not supposed to crash and reboot at random. On the plus side, Apple has *finally* gotten around to creating a Vista x64 version of iTunes. The problem? Well, in typical Apple fashion, they know better then you and so the download option is hidden. There doesn’t appear to be any trivial way to choose which version of iTunes you want, and Apple’s website doesn’t detect FF3 under x64 as a 64-bit platform.

The workaround? Download iTunes with IE in 64-bit mode, then you’ll get the right version.

On the plus side, Vista x64 + iTunes works as well as iTunes ever does.

Kudos to Apple for at least making the RMA process easy…

We have received your request for a replacement IPOD TOUCH.

Our initial diagnosis indicates that because your product replacement will likely be covered by the warranty, an AppleCare Protection Plan, or another Apple repair program, there should be no charge to you for the service performed. If we have questions or concerns regarding the repair coverage, we will notify you.

And they even ship out a box to send in the b0rk’d product. That’s sweet of ’em.

A first from Dell?

Posted on January 18, 2008 by Dave

It’s not often I’d recommend a Dell to friends and family, but that might change. How long have techs world-wide been praying for a button to shock the user on demand?

Looks like Dell has finally implemented this much desired feature.

Sure, the implementation needs a little work, it kicks off randomly rather then on demand, but with any luck they’ll be able to push that fix out via Windows Update.

For Linux weenies, why yes, it works in Linux too!

Had your dose of Office 2003 SP3 yet?

Posted on January 16, 2008 by Dave

If not, get over your fear of needles and get this relatively painless shot in the arm. Now. If you’re not patched, you’re likely to get p0wned if you happen to open an Excel spreadsheet.

According to Microsoft, there are several mitigating Factors:

•	This vulnerability cannot be exploited on Microsoft Office Excel 2003 Service Pack 3, Microsoft Office Excel 2007, Microsoft Office Excel 2007 Service Pack 1, or Microsoft Excel 2008 for Mac.
•	Customers who are running Microsoft Office Excel 2003 Service Pack 2 and have deployed Microsoft Office Isolated Conversion Environment (MOICE) are not affected by this vulnerability.
•	The vulnerability cannot be exploited automatically through e-mail. For an attack to be successful a user must open an attachment that is sent in an e-mail message.

The Dave

I'd rather be phishing

Category Archives: Geek

My three favourite letters: RMA

A first from Dell?

Had your dose of Office 2003 SP3 yet?